+55 (21) 99619-8558

Privacy

Privacy policy

This is a translation provided for convenience. In case of any discrepancy, the Portuguese version prevails.

This website belongs to Serfaty Clínicas Integradas and exists to present the clinic and make it easier to contact the front desk.

What this website collects

  • Optional audience measurement. Google Analytics and the Meta Pixel are only loaded after you accept measurement. They help us understand how many people visit the website, where they come from and which pages they read. You can keep using the whole website by choosing “Essentials only”.
  • The contact form, if you use it. Your name, phone number, email address (if you wish) and the message you write. They become an email to the clinic’s front desk, sent through an email service contracted for this purpose; the website does not keep a copy. We only send it with your consent box ticked, and the form is not the place for health data — that belongs in the consultation.
  • Nothing else. The website has no registration and no login area.

Your choice about measurement is stored in your browser. To change it, clear this website’s local data; the notice will appear again.

When you click WhatsApp or the phone number

The conversation takes place outside this website, in the WhatsApp app or on the call, directly with the clinic’s front desk. What you share there is treated as patient-care information, under professional confidentiality.

Maps and external links

Google maps are only loaded when you press “Load map”. Links to WhatsApp, Instagram, Google Maps and other services are subject to those providers’ privacy policies.

Questions

Contact the front desk through the channels on the contact page.

Message us on WhatsApp